Negozio Nuovi Uomini & Abbigliamento Donna e Accessori

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Order & Delivery

1. How to order online?
(1) Select the item you want to buy to add to your shopping cart products (the appropriate number, size, etc.).
(2) Click the Checkout button.
(3) to confirm delivery, please make sure your shipping address matches the billing address. Then you can continue to checkout.
(4) You can confirm your payment information and choose a payment method. Enter your redemption code if you have one.
(5) Check submitting.You need to fill in your credit card information before you order information, and to ensure real and match information.
(6) Then you will receive an order confirmation email.

2.Is it safe to use my credit card?
It is safe to use your credit card card.Bc Our Secure Sockets Layer (SSL) is the industry standard and the best software for e-commerce transaction.It will encrypt your credit card number and details.

3. What is your payment method?
We accept the following credit cards directly with our account: VISA, MasterCard and other clients for the first time, make sure your order to your billing address, or we reject your transaction.

We also through Western Union, HSBC (a kind of bank transfer) payment orders. If you want to pay by bank transfer, please do not hesitate to contact us for more details.

4.Tracking method
It takes about 8-12 business days to arrive at your door, in addition, we will process the order within 2 days. In most cases, within 10 days of receipt of the project, but the case we are talking about a 12-day delay.

EMS We will ship your order or DHL.After ship your order, we offer you a number.

If you want to pay customs taxes less than € 50, we will be responsible for half of the tax fee.And our customer is responsible for the left half of the taxes.

5. What are your shipping costs?
Postage depends on the number of orders.
We will provide the tracking number via e-mail once your products in the shipment. We strongly recommend that you at least 3 weeks before major holidays to your order, in order to have enough time to be able to deliver.

6. Can I exchange or cancel an order?
When the order is sent from our site, we tend not to change or cancel your order. The order will be automatically whenever you click "check" treatment. If you want to make a change, if you want to change, you can contact our customer service. However, due to the above, we can not guarantee your order will be changed. We work with our order in a few hours after sending the goods.

7.Return Policy
If you are not satisfied with our product, you must contact us within a week. All items sent back to us must be in original condition: do not wear, altered or red, all tags attached.You should pay transportation costs, we will be 20% of your order amount as our restocking charge you the cost of shuttle hours

If you've realized the bag, but you do not want to sign and return the parcel to us, we will return the amount of orders we charge for our shipping fee.If the order of 20% so the cost of shipping, we will choose to leave the parcel did not return it to us, we will be charged 50% of the order amount because we lose the shipping costs and purpose.

8. My credit card was rejected, and now how to do?
There are many reasons, decline credit card transactions. The most common reason is that the address you entered is not in the same address on your credit card. In this case, try again the correct billing address.

Please note that we only accept VISA, MasterCard, JCB. We do not accept gift cards at this time.
A simple typing error may also cause the transaction to be refused, including credit card number is entered incorrectly, expiration date or incorrect CVN code (security code on the back of your credit card).
If your credit is still not admitted that I have some suggestions:
- Wait for a day, then try again
- Make sure your card is not beyond its limits
- Make sure your credit card has not expired
- Ensure that the correct type of name card front
- Try a different credit card

9. How to get wholesale price?
If you buy more than 6 pieces together, we can offer wholesale prices. You should talk with our customer service. Wholesale price depends on your order quantity.

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